SHIPPING AND PAYMENT

SHIPPING:

We ship through registered and trusted courier partners for orders within India as well as overseas. For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays, and Public Holidays are not set as working days for standard deliveries*.

DOMESTIC:

  • Shipping within India is FREE for Prepaid orders irrespective of the number of items bought.
  • Shipping for COD orders is INR 150 irrespective of the number of items bought.
  • Once your order has been processed and shipped, the details of tracking number and information of the shipping agency will be shared via email/ Whatssap/ SMS.
  • Orders can be tracked using the consignment/tracking number on the shipping partner’s website
  • Orders will be delivered to the shipping address mentioned at the time of checkout. Our delivery partners will attempt to deliver the package 3 (three) times before it is returned to us. In case it is returned to us after 3 attempts, no refunds will be entertained
  • Please provide the complete and accurate shipping address including PIN CODE and a contact number to ensure faster and hassle free delivery
  • Your package will be delivered to the address you specified within 3-4 days after despatch depending on your location. (Customer Service will take confirmation for COD orders)

INTERNATIONAL:

  • Shipping charges for our international customers will be calculated during check out depending on the order value and dimensions of your order and the location to be delivered
  • Orders are delivered within 4-5 days from despatch. We use DHL in almost all International Shipments unless their service is not available in a certain country/ Pincode
  • Duties & Taxes for international orders are not included in your order and are applicable over and above the shipping charges paid at checkout
  • The deliveries are dispatched to the shipping address recorded at checkout
  • Most countries charge duties on imported items which are levied at the time of port entry, and they vary based on the destination country and the products imported
  • Customers to pay the applicable duties and taxes directly to the shipping agency at the time of order delivery. If a customer refuses to pay these charges and therefore delivery is not possible, no refunds will be entertained

All orders are processed from Kolkata, West Bengal, India

MODES OF PAYMENT:

For Domestic orders, we accept all major debit & credit cards (including Mastercard and Visa), Net Banking options across major banks as well as recognized Wallet & UPI options.

For all International transactions, we accept major Credit Cards (including Mastercard and Visa) as well as payments via PayPal (Xoom), Western Union, Transfer wise and similar gateways (transaction charges are applicable). In case your card is not accepted due to some technical issues with our payment partners, please contact our Customer Care support for further assistance. (Whatssap - +91 81001 53947)